Last Updated: July 27th, 2026

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1. Introduction

Film Works LLC ("Film Works," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use the website filmworksllc.com (the "Site") or engage our services.

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2. Information We Collect

We may collect the following types of information:

• Contact information you provide directly, such as your name, phone number, email address, and mailing address.

• Vehicle and service information you provide when requesting a quote or booking a service, such as vehicle make and model or details about your property for residential and commercial film.

• Communications between you and Film Works, including form submissions, text messages, emails, and call records.

• Automatically collected information, such as your IP address, browser type, and general usage data collected through standard website tools.

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3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes.

• Schedule, confirm, and manage appointments.

• Communicate with you about your service, including via text message where you have consented.

• Process payments for services rendered.

• Improve our services and the operation of our Site.

• Comply with legal obligations.

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4. SMS / Text Messaging and Mobile Information

When you provide your mobile phone number to Film Works LLC, we may send you text messages related to your inquiry, appointment scheduling, service updates, and confirmations. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected as part of the SMS consent process will not be shared with any third party. All other categories of data are subject to the standard disclosures described in this policy.

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5. How We Share Your Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers who help us operate our business — such as scheduling, payment processing, or communications tools — and only to the extent needed to perform those services.

• Legal requirements, where disclosure is required by law, regulation, or valid legal process.

• Business protection, where necessary to protect the rights, property, or safety of Film Works, our customers, or others.

As stated above, mobile opt-in and text messaging consent data is never shared with third parties for any purpose beyond delivering the messages you have requested.

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6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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8. Your Rights and Choices

You may:

• Request access to the personal information we hold about you.

• Request correction or deletion of your personal information.

• Opt out of text messages at any time by replying STOP.

• Opt out of marketing emails by using the unsubscribe link or contacting us directly.

To exercise any of these rights, contact us using the details in Section 11.

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9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

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10. Children's Privacy

Our Site and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site or our services after changes are posted constitutes acceptance of the revised policy.

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12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Film Works LLC
6850 PA-304, New Berlin, PA 17855
Email: Filmworksllc19@gmail.com